Covid-19 (Coronavirus)

Please be aware, following Government advice, the Pensions Staff are mostly working from home.  The Pensions Service is operating but there may be a delay in responding to your queries.  Our contact details remain the same and are as follows: 

Email [email protected]

Telephone 01595 744644

By Post  The Pensions Section, Corporate Services, 8 North Ness Business Park, Lerwick, Shetland, ZE1 0LZ

Find out more about your pension options

Choose an option that is right for you...

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Active member

Currently working and paying into the Pension Scheme

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Deferred member

No longer paying into the Pension Scheme but not yet retired

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Currently getting a pension from the Pension Scheme

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More about automatic enrolment and what it means for you


Keep up to date with all the latest news below or visit the news archive.

Prudential (AVCs): Update

20 Jul 2021

Prudential have written to clients across the UK who are affected by their processing delays.

Don’t let a scammer enjoy your retirement

06 Jul 2021

The FCA has issued the following guidance on how to protect yourself from investment scams, and how to check you’re dealing with an authorised firm.

2020 Newsletters

16 Aug 2020

The 2020 Newsletters for Active, Deferred and Pensioner members are located by selecting the drop down lists via the blue task bar: About Us/Forms and Publications/Newsletters

Information Regarding Transferring Pension Benefits

18 Jun 2020

Information from The Pensions Regulator, Financial Conduct Authority and Money & Pensions Service to anyone considering transferring their pension benefits